How to sign in securely — step-by-step
Signing in to iTrustCapital is straightforward: click Sign In, enter your registered email and password, then complete your second-factor authentication if enabled. We strongly recommend enabling multi-factor authentication (MFA) for every account — this significantly reduces the risk of unauthorized access. If you use a shared computer, always log out and clear browser data after your session.
Enable and manage multi-factor authentication
To enable MFA, navigate to the Security settings after signing in. You can choose time-based one-time passwords (TOTP) via authenticator apps, SMS-based verification, or register a hardware security key. We recommend registering at least two second-factor methods to ensure account recovery if one device is lost.
Account recovery and lost access
If you forget your password or lose access to your second factor, use the Account Recovery flow. The recovery process is designed to balance speed with security: you'll be asked to verify identity information, confirm linked bank details, and may need to upload supporting documents for higher-value accounts. For institutional users, contact Enterprise Support for expedited procedures.
Funding, deposits, and transfers
After signing in, funding your IRA or investment account is easy. Use the Funding options page to connect a bank account for ACH transfers or to see crypto deposit instructions. Each deposit method shows estimated arrival times and any applicable fees. Large transfers may trigger additional verification to keep your funds secure.
Buying crypto and gold inside an IRA
Once signed in and funded, go to the Trade tab to buy Bitcoin, Ethereum, or gold-backed products within your IRA. All transactions are executed in accordance with custodial and regulatory rules to preserve tax-advantaged status. Order previews show fees, settlement expectations, and how your purchase affects account allocation.
Portfolio monitoring and performance
Your iTrustCapital dashboard aggregates holdings across IRAs and taxable accounts, showing real-time prices, historical performance, and allocation breakdowns. Use the Reports and statements tools to prepare for tax season or financial planning.
Security best practices
Small steps go a long way in securing your account:
- Use a unique, strong password and a trusted password manager.
- Enable multi-factor authentication and register backup methods. (Security)
- Never share sign-in credentials or verification codes in email or chat.
- Verify you’re on the official domain before entering credentials — bookmark Sign In for easy access.
- Review account activity and device sessions periodically; revoke unknown sessions immediately.
Fees, limits, and account types
iTrustCapital supports multiple account types, including Traditional IRA, Roth IRA, SEP IRA, and individual taxable accounts. Fee schedules and deposit/withdrawal limits vary by account and jurisdiction — check Fees & Limits for the latest information. For retirement accounts, we provide custodial services to ensure compliance and safe custody of assets.
Compliance and privacy
We respect your privacy and comply with applicable regulations. During sign-in, we collect only the information needed to authenticate and secure your account. For details about data handling and retention, view our Privacy Policy. If regulatory verification is required (KYC/AML), the portal will guide you through secure upload of required documents.
Support & troubleshooting
If you encounter issues during sign-in — such as an unrecognized device prompt or a failed second-factor — visit Support for troubleshooting articles, or start a secure support ticket via Contact. For urgent account lockouts, Account Help provides step-by-step recovery guidance.
Designed for different investors
Whether you’re new to retirement investing or managing multiple IRAs, the iTrustCapital portal is built to scale. Use Educational Resources to learn about IRA rules, cost basis, and long-term strategies. Institutional and advisor accounts have dedicated tooling — visit Advisor Solutions to learn more.
Checklist before you sign in
- Confirm you’re on the official site and not a phishing page: bookmark Sign In.
- Ensure MFA is enabled and you have backup codes.
- Keep recovery email and phone number up to date in Account Settings.
- Review fees & limits for your account: Fees & Limits.
Sign in now at the official portal to manage your Crypto IRA and Gold investments with confidence. If you need help, our support team is standing by at Support.